We aim to please. We will attend to you step by step to ensure you get the most out of your products.
Your personal requirements profile
Please make use of the facility to create your individual requirements profile and we will produce the optimal laser for you.
Our technical advisers in the field are there to assist you with applications consultation, technical support and your user training. Our team is available to consult you individually and professionally from start to finish. We work together with you closely to develop the product concept and consult you during process development and optimisation. Together we can devise the most economical manufacturing concept for your specific assignments. Our team will install and set up the laser system at your site. We take the time to involve you in our personalised training introduction. This includes any questions you may have regarding laser safety precautions.
Should you experience any problems during the use of your system, please contact our service team at +49 0761 296 44 44. Alternatively, you may find answers and/or solutions to your problems on our FAQ page.
Maintaining our products
You will benefit from the quality of our products. To guarantee you a long-term reliability and satisfaction, we carry out maintenance and calibrations on a regular basis, should you require this. For further questions regarding this, please contact our service team at +49 (0)761 296 44 44.
Uncomplicated problem solving
Should you have a problem with your laser system, please contact our service team at +49 (0)761 296 44 44. We will arrange for a quick and efficient delivery of spare parts.
Alternatively, please send us an email, including your contact details and we will get back to you as soon as possible.